On Tuesday, Wipro Ltd announced a new five-year strategic engagement with the world’s leading telecommunications and consumer electronics company, Nokia. The Wipro company has said that the new agreement supports Nokia’s strategy to accelerate competitiveness and aims to grow margins through the digitalization of operations, automation, and capturing emerging opportunities. The new agreement builds on a partnership originally established over 20 years ago and is a testament to the strength of the relationship, it added.

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IT company Wipro will deliver global business services with the support of Nokia’s renewed operating model, focusing on process optimization, touchless processing, and enhanced user and customer experience across order management supply chain, finance, and accounting operations. For Nokia, this represents a major step towards the digitalization of its operations by leveraging Wipro’s unique transformation and innovation capabilities.

Rod Lindsay, Vice President of global business services, Nokia, said: “We have selected Wipro as our long-term partner to support Nokia GBS’ service delivery transformation over the next five years. It has marked a significant milestone in our journey aimed at delivering tangible benefits to Nokia Business Groups through a unified service desk, seamless service integration, improved transparency and performance of GBS.”