Twitter has named Vinay Prakash as its Resident Grievance Officer (RGO) for India, according to the company’s website. The US-based company has been in the eye of a storm over its alleged failure to comply with the new IT rules in India, which mandates, among other requirements, the appointment of three key personnel, chief compliance officer, nodal officer, and grievance officer by social media platforms with over 50 lakh users. All the three personnel have to be residents in India.
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As per the information updated on Twitter’s website, Vinay Prakash is the Resident Grievance Officer (RGO). Users can contact him using an email ID listed on the page.
“Twitter can be contacted in India at the following address: 4th Floor, The Estate, 121 Dickenson Road, Bangalore 560 042,” the page further said. Prakash’s name appears along with Jeremy Kessel, who is the Global Legal Policy Director, and is based in the US.
