Two of India’s largest airliners, IndiGo and Spicejet, has announced that they will now charge for web check-in services for all seats as carriers are trying to look for ways to make up for higher costs.

Now, after the revised policy, IndiGo’s will charge Rs. 100 as its lowest seat fee whereas SpiceJet’s will charge Rs 99. However, the passengers might have to pay up to Rs. 800 depending on the preference.

Earlier customers only paid extra fees for selecting certain seats like; along the aisle, window-facing or with additional legroom, if they checked in online. This resulted in a public uproar on Twitter.

Firstly IndiGo in a series of tweets stated: “As per our revised policy, all seats will be chargeable for web check-in. Alternatively, you may check-in at the airport for free. Seats will be assigned as per the availability. Our revised seat policy is effective since 14th of November, 2018.”

Then the Ministry of Civil Aviation responding to the public outrage tweeted, “MoCA has noted that airlines are now charging for web check-in for all seats. We are reviewing these fees to see whether they fall within the unbundled pricing framework.”

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