Rezolv, a debt resolution platform catering to banks and non-banking financial companies (NBFCs) has raised $3.5 million in a seed funding round led by 3one4 Capital.
Founded in October 2024 by Karan Mehta and Sonali Jindal, who previously co-founded the digital lending startup Kissht, Rezolv leverages advanced analytics, AI, and GenAI to enhance debt recovery processes. The platform operates purely as a software and analytics solution.
Rezolv aims to streamline the debt collection cycle by integrating digital communication, automated reminders, interactive voice response (IVR) calls, field visits, legal workflows, and analytics, enabling lenders to create efficient and policy-compliant collection systems.
One of its standout features is real-time AI auditing, which monitors customer interactions with agents or the system, flagging potential violations of lender policies. By consolidating collections, legal case management, and customer interactions into a single platform, Rezolv eliminates the inefficiencies of using multiple tools. AI-driven data analytics further enhance the recovery process by analyzing customer behaviour and payment patterns.
A key innovation is Rezolv’s AI-powered early warning score, which helps lenders identify potential defaulters before they miss a payment. By predicting at-risk borrowers and segmenting them based on behaviour and payment intent, the platform optimizes recovery strategies while reducing costs.
The system also enables lenders to intervene early with personalized nudges, payment plan restructuring, or alternative repayment options before resorting to aggressive collection tactics. Its flagship product, Strategy Builder, allows lenders to design and automate workflows, leveraging AI-driven optimizations to improve outcomes within one to three months.
Rezolv aspires to become the industry standard by offering an all-in-one platform that integrates digital communication, field collections, legal workflows, and analytics. It will compete with established players such as Credgenics, Spocto, and Creditas in the debt resolution space.