On Tuesday, a reduction has been announced by the Indian Railway Catering and Tourism Corporation (IRCTC) in convenience fees charged from the customer for booking e-ticket online through the website. Now online booking for Non-AC ticket the company will charge Rs 15 per ticket and Rs 30 per ticket for AC booking and First-Class tickets. It is a 25 per cent decrease in the earlier service charges of Rs 20 per ticket for Non-AC Class tickets and Rs 40 per ticket for AC First-Class.
To incentivize customers to make online payment through Unified Payments Interface (UPI) and Bharat Interface for Money (BHIM) applications, the company has further decided to charge only Rs 10 per ticket for booking non-AC class tickets and Rs 20 per ticket for AC and First-Class tickets for customers paying through the two applications from November 1.
Additionally, the company has also announced that it is focusing on the capacity enhancement of the existing ticketing and e-ticketing system to support more ticket bookings.
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