The BCG-IBA (Boston Consulting Group and Indian Banks Association) EASE Reforms for report Public Sector Banks measures reported that the scam-hit Punjab National Bank (Pnb) has been ranked first in the implementation of ‘reforms agenda’. According to the report, the ranking was followed by Bank of Baroda and State Bank of India.
The report, released on Thursday, measures the performance of each public sector bank on 140 objective metrics across 6 themes, including customer responsiveness, credit offtake and digitalisation. According to the report, PNB showcased strong performance in parameters like customer responsiveness, responsible banking, credit off-take and financial inclusion.
Finance Minister Arun Jaitley, commenting on PNB’s performance stated, “The bank, which suffered both in terms of finance and transiently…rapidly transformed itself into an evolving institution and after a period of 9 months in last quarter declared a profit. It then emerged as the best performing bank.”
He also added that such rankings brings about competitiveness and encourages banks to perform better than peers. Here is the complete list of banks, with there best scores out of 100:
- PNB – 78.4
- BoB – 77.8
- SBI – 74.6
- Oriental Bank of Commerce – 69
- Canara Bank – 67.5
- Syndicate Bank – 67.1
- Indian Overseas Bank – 66.7
- UCO Bank – 64.1
- United Bank of India – 60.8
- IDBI Bank – 60.2
- Central Bank of India – 55.7
- Dena Bank – 53.8