Hospitality chain Hyatt has become the latest to announce a global enhanced cleanliness, disinfection and sanitation programme to ensure guest safety and peace of mind. Hyatt has joined the likes of Hilton and Marriott which have also announced their cleaning initiatives following the coronavirus pandemic. In response to covid-19, Hyatt said it was developing work procedures and mandatory training to ensure safety of colleagues and guests. This will include daily surveys to measure colleague comfort and hotel’s cleanliness.
By September, every Hyatt hotel will have a ‘hygiene manager’ who will be responsible for the property adhering to new operational guidance and protocols, some of which may include colleague certification, trainings and recertification process for hygiene and cleanliness. The hotel chain said it will ensure increased frequency of cleaning with hospital-grade disinfectants of all high-touch surfaces, guestrooms, and shared spaces. Enhanced food safety and hygiene protocols for restaurants, room service and group meetings and events will also be impelmented.
Hand sanitiser stations throughout the hotel’s public and employee areas and entrances will be placed. Hyatt is also exploring installations of purification and sanitisation devices to ensure enhanced air quality. There will be social distancing guidelines in public areas across hotel properties.
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