On Tuesday, Network solution provider Cisco announced a dedicated India Webex infrastructure to accelerate the adoption of its unified communications platform Webex, as the company expected a permanent shift towards a hybrid work model across sectors in the country.

Cisco said it has invested in India Webex infrastructure. It includes a dedicated data centre backed by Cisco Secure products and solutions. The new data centre will be mainly operated from Mumbai. It will enable Cisco to offer India-specific pricing for its customers, taking down the costs by over 50 per cent. However, the company did not disclose the amount of investment it made in setting up the new infrastructure.

Webex offers cloud-based collaboration solutions, including video meetings, calling, messaging, events, polling, asynchronous video, and customer experience solutions like contact centres and collaboration devices.

Cisco has seen a subsequent rise in preference for hybrid work in India. The country serves as the second largest user base for Webex after the US since the start of the pandemic.

Founded by Leonard Bosack and Sandy Lerner in 1984, Cisco is a multinational technology conglomerate. Headquartered in San Jose, the company develops, manufactures, and sells networking hardware, software, telecommunications equipment and other high-technology services and products.