Axis Bank’s mobile banking service presents a host of benefits to the client along with the advantage of hassle-free and timely transactions. The mobile banking services can be initiated directly from the app and do not need elaborate registration processes. All savings, current, and NRI account owners of the bank are suitable for this service.

• Basic banking services
• Personalize the interface
• Get retail and business loans
• Open savings account quickly
• Exclusive deals

Mobile banking has clarified our financial tasks by presenting most banking-related assistance through mobile devices such as smartphones, tablets, laptops, etc. The arrival of mobile banking has made processes like money transactions, payments, deposits, balance inquiries, etc., possible right from the convenience of your homes.

Inspect your account with our 24/7 SMS Banking service. Every debit or credit in your account is notified by an SMS as soon as it happens. Be in a smart place to detect any unofficial access to your account.

Valid from June 15, 2013, all Savings Account owners registered for SMS Banking (except NRI) will be charged Rs. 15 per quarter (exclusive of taxes). You can unsubscribe by reaching the nearest branch and ATM; once unsubscribed, you will not be charged from the subsequent billing cycle.

Added Convenience

You can ask for information about your account from wherever you are, 24/7. Just send the displayed keyword as an SMS to +919717000002 or 5676782* to get the details of your account.

Features of Mobile Banking

Axis Bank’s SMS Banking service gives you the information in two modes: Automatic Alerts and SMS Requests.

Automatic Alerts

You would automatically get alerts on your registered contact number for all the transactions done by Card/s, Internet Banking or Mobile Banking. For all other activities (initiated through branch, system, cheque, etc.), you will get SMS alerts for moves above Rs 5,000. For Savings accounts having two or more owners, all account owners who have given their contact numbers at the time of account creation or later will get these alerts.

Bill payments due: If you are enrolled for bill payments, you will receive an alert on your cell phone notifying you that a bill payment is pending.

SMS Requests

A. Non- Transactional Notification Request through SMS

You can go through the last three transactions, review your balance, find out the status of your cheques, and have a tab on your Demat account balances as and when you require it. All you have to do is forward an SMS with the specified keyword to the SMS Banking number +919717000002 or 5676782*

You can request the following information:

• Balance
• Last three Transactions
• Locate the nearest ATM
• Customer ID
• Cheque Book Application

B. Transactional Service Application through SMS

Now enjoy the comfort of recharging your DTH, Mobile, and Data card by just forwarding an SMS to 5676782 or 9717000002.

Advantages of Axis Bank Mobile Banking:

Safety: Every debit and credit above a specific value is notified to you. Stay updated on your account activities anywhere in the world.

Convenience: No more lines at the ATM to monitor your accounts.

Time-Saving: No going to branches or ATMs to keep track of your account.

Updates: Get automated notifications on bill payments and scheduled transactions on your cell.

Accessibility: Avail of this facility from anywhere in the world, even on the move.

Free of Cost: Avail free of cost, except the SMS charges

Bill Payments: Booking services such as movie tickers, air, or train tickets is an add-on service that makes it easier and comfortable.

How to Enroll for Axis Bank Mobile Banking

To enrol for Axis Bank’s mobile banking services, you need first to register your contact number with the bank using any of the following modes:

Using Axis Bank ATM: Visit your most neighbouring Axis Bank ATM and insert your debit card. Insert the PIN and choose ‘Registrations’ from the menu that appears. After selecting the ‘Registrations’ option, a new menu will appear where you will have to choose the ‘Mobile Number Update’ option. You can renew or change your registered contact number by entering the new number.

By reaching out to Axis Bank Branch: You can visit your closest Axis Bank branch and request for registering or updating your contact number. You will be asked to fill the ‘Customer Request Form’ to update the number.

After you have registered your mobile number with the bank, you can activate the mobile banking services by going through the following steps:

• Download Axis Bank’s mobile banking app
• Open the app and select ‘Login.’
• An SMS will be sent to your registered contact number for authentication
• Enter your name and set your mPIN.
• After setting the password, you will be logged in to the app.
• You will be asked to authenticate by providing your internet banking login ID and password or your debit card details.
• Select your preferred mode of authentication and provide the necessary information.
• After giving these details, you will be ready to use the app and carry out numerous banking tasks by the service.

How to Login to Axis Bank Mobile Banking App

You can log in to Axis Bank’s mobile banking app by going through the following steps:

• Download Axis Bank’s official mobile banking app from the app store.
• Launch the app and select the ‘Login’ button.
• If you are a new user, you will have to complete the registration process.
• If you are previously registered with the service, you can enter your login credentials to log in to the app.

How to Update Axis Bank mPIN

mPIN is a 4-digit code that is needed for all mobile transactions. Since it is a code meant to secure your transactions, it is necessary to change the code frequently. You can change your mPIN by following these steps:

• Open the Axis Bank mobile banking app.
• Select the ‘Settings’ menu
• Choose the ‘Change mPIN’ option
• Enter the current mPIN and set the new mPIN
• You can now log in applying your new mPIN
• If you forget your mPIN and are not able to log in to the app, follow the below-mentioned steps to resolve the issue:
• Launch your Axis Bank app
• Go to the login page and select the ‘Forgot mPIN’ option.
• After confirming your details, you will be able to reset a new mPIN.

List of Axis Bank Mobile Apps

Axis Mobile App Name	Features
Axis Mobile	Comprehensive platform for retail and business loansUPI paymentsExclusive dealsManage FD and RDManage credit and debit cardsTransfer fundsBill paymentsMobile rechargeSchedule pay/auto payBranch and ATM locator
Axis OK	Offline servicesMulti lingual appBalance enquiryE-statementManage credit/debit cardMobile/DTH rechargeRequest for cheque book
BHIM Axis Pay	Payment solution for businessesBharat QR paymentsMulti lingual appSMS paymentsAccess payment reports
Axis NETSCURE	Authentication service for secure online transactionsProvides NETSCURE code for transactions
Axis Tap and Pay	Contactless paymentsNFC enabled phone requiredAxis Visa/MasterCard only
FxConnect	Forex dealing platformInstant booking for Cash, Tom, SPOT, and Forward dealsInstant deal confirmation

Axis Bank Mobile Banking Security Standards

Some of the security standards are:

If your phone is lost or stolen, your account is still secure as there is no data saved on your SIM card or mobile phone. You can also reach customer service in case of a misplaced phone to report the theft deactivating your IPIN.

In case you enter a wrong IPIN number of times consecutively, Axis blocks the pin.