AirAsia India announced an in-flight safety manual in partnership with the Helen Keller Institute for the Deaf and Deafblind for visually impaired travellers on the occasion of International Day of Persons with Disabilities. Wheelchair support can also be pre-booked online on the website and app while booking a flight, AirAsia said in a statement.
“Various wheelchair facilities are now available to pre-book for passengers with disabilities to enter the ramp-up to the ladder point and the aircraft door and even the cabin. Wheelchairs to assist passengers inside the cabin are narrower, which will allow easier manoeuvring in the path of the aircraft,” the statement added.
These facilities will be provided to customers with comfortable seats at no extra cost. The airline said that it has also divided special assistance counters with priority services at all 17 airports it operates for people with disabilities.