The Bank of Baroda (BoB) is considering a proposal to divide its workforce in such a way that about half of them work at bank branches and the rest from home, over the next four to five years. “I think it is quite possible that over the next four to five years, BoB is looking at having a workforce, only 50 per cent of which may be full-time employed in branches and the balance would be working from home,” Sanjiv Chadha, chief executive officer, Bank of Baroda, said at the Indian Banks’ Association (IBA) human resources (HR) conclave on Tuesday.
According to Chadha, about 80 per cent of the staff is deployed in the front offices and, since customers are not necessarily coming to branches, the policy of having so many employees in such roles will change. Also, the bank culd divide its employees into three categories of people who need to work in the branches, people who are in the back office remotely and those who can work in a hybrid manner, said Chadha. The chief executive officer added that the bank could also look at other categories of workers who are taking sabbaticals and might want to work for a few hours. The bank had earlier said that it wants to leverage the covid-19 disruption to transform the organization.