Equitas Small Finance Bank Limited has launched a facility of opening account through video KYC . With this, any person anywhere in the country can open a savings account with Equitas Small Finance Bank, complete the full KYC through video with the Bank employee. “The new video KYC account is a step forward towards our vision. This will ensure contact less, no branch visit and hassle free account opening and transactions for customers,” Murali Vaidyanathan, President & Country Head – Branch Banking, Liabilities, Product & Wealth, Equitas Small Finance Bank Limited, said.
‘The customer has to submit their Aadhaar and PAN details on the video call for bank to verify,’ the lender said in a release.
Following is the KYC Process:
· Customer receives SMS
· Fills form before VKYC
· Customer starts or schedules
· Agent panel is able to see & interact with the customer video & customer’s location.
· Random questions are asked from the customer to check liveliness of the person
· Customer’s Aadhaar details are confirmed during the Video call with previously submitted documents.
· Wet signature is collected from the user by asking the user to switch the camera from front to rear and signing on a white paper
· Customers are asked to submit the PAN card through the rear camera. The process can be extended to additional images to be collected if required